Every Call Answered.
Every Emergency Handled.
JobCall is an AI-powered IVR that triages maintenance calls around the clock, distinguishing emergencies from routine requests and routing them to the right on-call staff instantly.
Trusted by properties across the country
The Problem
After-hours calls are chaos. Your team is burning out.
Missed Emergencies
Calls go to voicemail at 2 AM. A water leak escalates for 6 hours. Liability exposure skyrockets.
On-Call Burnout
Your maintenance staff gets woken up for every call - even ones that can wait until morning. That means unnecessary overtime and inflated on-call costs.
No Visibility
No way to tell which calls were emergencies, who responded, or what fell through the cracks.
Scattered Systems
Your team logs into one system for calls, another for work orders. JobCall puts everything in one place - no more toggling between platforms.
JobCall eliminates all four. Automatically.
From Resident Call to Resolved.
AI handles every maintenance call. Emergencies get escalated instantly. Routine maintenance requests are logged automatically in your PMS.
Resident Calls
Resident dials your property's number. JobCall AI answers instantly — no hold times, no voicemail.
AI Triages
Natural language AI captures the issue in English or Spanish and classifies it as emergency or routine.
Smart Routing
Emergencies get escalated immediately via call, text, and email. Routine requests are logged for next day.
Work Order Created
A work order is automatically created in ResMan with recording, transcription, and AI-generated description.
Intelligent Triage
AI That Knows the Difference
Not a basic answering service. JobCall uses conversational AI with contextual intelligence to make real triage decisions.
Conversational AI Voice
Residents speak naturally in English or Spanish - no menus, no robotic prompts. No language barriers.
Emergency Classification
Water, gas, fire, security - auto-classified and escalated with multi-tier routing.
Built for Everyone in Maintenance Operations.
Compare
Why Teams Switch to JobCall
See how JobCall compares to what you're using today.
| Voicemail | Answering Service | JobCall | |
|---|---|---|---|
| 24/7 Availability | Stores messages | Yes (human) | Yes (AI, instant) |
| Emergency Triage | None | Basic scripts | AI-powered with context |
| Scales Under Load | No (missed calls) | Slow (hold times) | 50 calls as easy as 5 |
| Work Order Creation | Manual | Manual | Automatic (ResMan) |
| Call Recording | Sometimes | Sometimes | Always, with AI transcription |
What Property Teams Are Saying
“We are very happy with JobCall! We especially love instant notifications, since they ensure we don't miss any calls, which in turn translates to excellent service for our residents.”
“JobCall makes it easy for my maintenance teams to address emergencies fast, and gives my office staff detailed notifications and ease of mind that missed calls and emergencies don't fall through the cracks.”
“The onboarding process was seamless and our overtime hours decreased immediately.”
“The AI bot works great for residents, and the app is perfect for our maintenance staff. Highly recommend JobCall to all multi-family properties!”
The Maintenance OS
From Call to Completion.
One Connected Pipeline.
Pair JobCall with GetDone for the complete maintenance operating system. Every call flows through a single, automated pipeline.
AI Captures the Call
Resident calls in. JobCall AI answers, triages the issue, and classifies it as emergency or routine.
Work Order Auto-Created
A work order lands in ResMan with recording, transcription, and AI-generated description. Zero manual entry.
GetDone Manages It
Assign techs, track progress, close the loop. From intake to resolution in one connected system.
Your On-Call Team Sleeps.
JobCall Doesn't.
See how AI-powered call routing can transform your maintenance operations. Schedule a personalized demo.